Normally there is a 24-Hour return policy, which means you have 24 hours after receiving your delivery to contact us for claim or return request.

Each case is handled individually. We are open and willing to work out the situation with customers as long as the claims are valid.

To start a return, you can contact us at onlineorders@cj-prime.com

Also, please don’t hesitate to contact us with any questions about the policy at onlineorders@cj-prime.com.